Description Summary: This position provides leadership in all situations. The LPN Supervisor provides guidance and direction to medical practice sites to drive patient safety and clinical quality. This role is responsible for implementing policies and processes that assess, train, and drive clinical competence and positive patient outcomes. Provides feedback and assistance to Practice Manager concerning customer satisfaction, staff development, and associate performance and satisfaction. Responsibilities: Maintains competency in the performance of technical procedures and clinical assessment skills as required within the office setting and is able to function as a role model. Promptly and correctly performs any treatments or screening tests as required by the clinician, ensuring the patient has adequate understanding of the procedures to minimize anxiety or discomfort. Maintains strict confidentiality and ensures patient safety at all times. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols as well as coordinates with clinic programs to ensure projects and assignments are coordinated as necessary with associates. Promotes the development of non-professional nursing associates using teaching and role modeling techniques. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Assumes accountability for the team setting, providing written protocols on counseling of staff members as well as critical events to keep the management team informed of clinical issues, and patient, staff and clinician concerns. Performs other related work as required. Requirements: LPN License in state of employment or compact required BLS required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
