Job Description Job Description Clinical Pharmacy Technician - Long-Term Care & Patient Services
ABOUT ALFA ALFA Specialty Pharmacy is a pharmacist-led, closed-door pharmacy committed to transforming medication management for patients with chronic conditions, intellectual and developmental disabilities (IDD), group home residents, and long-term care-at-home populations.
We believe pharmacy is about more than filling prescriptions. Through personalized medication management, proactive communication, clinical collaboration, and exceptional service, we help improve patient outcomes while supporting caregivers, physicians, nurses, and residential care teams.
POSITION SUMMARY The Clinical Pharmacy Technician plays a critical role in supporting pharmacy operations by ensuring efficient prescription processing, accurate order entry, outstanding customer service, and seamless collaboration with pharmacists and healthcare providers.
This position requires an individual who thrives in a fast-paced environment, values teamwork, and takes pride in accuracy, efficiency, and patient-centered service.
PRIMARY RESPONSIBILITIES Perform accurate prescription and medication order entry.
Maintain efficient production while ensuring exceptional accuracy.
Support daily pharmacy workflow to ensure timely medication delivery.
Assist pharmacists with prescription preparation and workflow management.
Communicate professionally with patients, caregivers, physicians, nurses, and residential staff.
Resolve routine questions and escalate clinical issues appropriately.
Maintain accurate documentation per pharmacy policies.
Support inventory management and medication packaging operations.
Assist with quality assurance and workflow improvement.
Comply with all federal regulations and Maryland Board of Pharmacy requirements.
Work collaboratively in a positive team environment.
QUALIFICATIONS
Required
Maryland Registered Pharmacy Technician (or eligible for registration)
Strong computer skills
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Attention to detail
Positive, team-oriented attitude
Preferred
Long-Term Care (LTC) pharmacy order entry experience
Closed-door pharmacy experience
Medication packaging experience
Experience communicating with healthcare professionals and residential facilities
Who Thrives at ALFA
• Works efficiently while protecting accuracy and quality.
• Communicates clearly, respectfully, and proactively.
• Enjoys collaborating and helping coworkers succeed.
• Looks for solutions and follows through on commitments.
• Understands that every prescription represents a patient depending on us.
BENEFITS
Competitive compensation
Health insurance
401(k) and company match
Paid Time Off (PTO)
Paid Holidays
Career advancement
WHY JOIN ALFA?
At ALFA, technicians are respected members of the healthcare team. You will work alongside experienced clinical pharmacists, develop specialized long-term care skills, contribute to better patient outcomes, and grow your career in a collaborative, mission-driven organization.
Exceptional pharmacy technicians don't just process prescriptions - they help change lives.
THE ALFA DIFFERENCE
We don't measure our success by the number of prescriptions we fill.
We measure it by the lives we improve.
Practice Pharmacy the Way It Was Meant to Be.
More Than a Pharmacy. A Partner in Better Health.
