Field Supervisor (Bilingual CNA/HHA/DCW Eastern PA Region)Familiar Roads Home Healthcare is hiring a Bi-Lingual Field Supervisor (English/Spanish) with CNA, HHA, or DCW experience to support our care teams and clients in Berks, Carbon, Lehigh, Northampton, and Schuylkill Counties.
This is a field-based position. The supervisor may reside in any of the listed counties and will travel regularly throughout the region. Base location may be Allentown or Reading, PA, depending on the candidates proximity.
You will oversee a team of caregivers, ensure care plan compliance, train staff, and act as a liaison between the field and office teams.
Responsibilities- Supervise DCWs, HHAs, and CNAs providing in-home care across the region
- Conduct regular field visits to observe, coach, and support caregivers
- Onboard and train new field staff and ensure compliance with state regulations
- Support care coordination, client satisfaction, and shift coverage
- Respond to client concerns, resolve incidents, and maintain accurate documentation
- Collaborate with admin team to manage scheduling and caregiver performance
- Provide coverage in emergencies and participate in on-call rotation as needed
Qualifications- CNA, HHA, or Direct Care Worker (DCW) certification required
- Must be bilingual English and Spanish
- 1+ year of supervisory or team lead experience preferred
- Reliable transportation and a valid PA drivers license
- Comfortable traveling between counties regularly
- CPR certification preferred
- Organized, self-motivated, and committed to high-quality care
Benefits- $17.00 $19.00/hour (based on experience)
- Bi-weekly pay
- Mileage reimbursement
- Flexible scheduling
- Health, dental, and vision insurance
- Life insurance and paid time off (PTO)
- Ongoing professional development
- Sign-on bonus available
- Serve clients through UPMC, Keystone First, and PA Health & Wellness
